For most homeowners, working with a home performance contractor is a new experience. To help explain the entire process, please review the following steps:
Step 1: A DeVere Insulation Home Performance representative will visit your home to review the site and discuss any recommended work. Your representative will build the scope of work and proposal and provide it to you for your review.
Step 2: After receiving the proposal, please review the proposal, terms and conditions.
Step 3: You may choose to schedule time to review the proposal with the salesperson to address any questions regarding the work outlined in the proposal.
Step 4: When you are ready to proceed with work, please submit the signed proposal to DeVere Insulation Home Performance via email or fax.
Step 5: A DeVere Insulation Home Performance representative will be in contact to schedule the job and review available payment options. In the majority of cases, payment is collected at the end of the job either by check or credit card. We accept Visa, MasterCard, American Express and Discover.
Step 6: Review our Homeowner Checklist for information on what to expect the day of install and how to prepare your home.
- DeVere Insulation Home Performance is not responsible for moving any furniture or personal belongings in a customer’s home. If there are belongings or furniture that affects the crew from performing the work safely, the job will be rescheduled for a later date. Any expenses incurred due to a reschedule will be added to the project cost.
Step 7: On the day of install our crew will complete the work specified on the contract. If the scope of work changes, DeVere Insulation Home Performance will be in contact and discuss how to proceed. A change order would need to be signed prior to beginning any revised or additional work.
Step 8: Once all work is complete, DeVere Insulation Home Performance will provide a completion form and payment options.
Step 9: If you have had an energy audit on your home, please contact the auditor to have a test out performed. The auditor will submit the utility paperwork once the test out is complete and payment has been made.
Download Our Install Process.
Still have questions on what to expect? Contact us! We’re happy to help.